Contact
Get in touch
We'd love to hear from you! Whether you have a question about an order, a product, or anything else — our team is here to help.
📧 Email us
We aim to respond within 24 hours, Monday to Friday.
📦 Order queries
If you have a question about your order, please include your order number in your message and we'll get back to you as quickly as possible.
📍 Based in the UK
Purrfect is a UK-based business. All orders are shipped from our UK warehouse with tracked delivery.
You can also check our Shipping Policy and Returns Policy for more information.